Do you qualify? Apply to come back to Medicaid or WVCHIP.
If you apply within 60 days of the date you lost coverage and you’re still eligible, you may come back to your previous health plan with your same providers and benefits.
1 | Log in or register
Go to your state agency website. Log in or register for your secure online account.
2 | Apply
Fill out the application or update missing or incorrect information in your account.
3 | Get notified
You’ll receive a notice from the West Virginia Department of Health and Human Resources to let you know if you’re re-enrolled.
Learn why you lost your healthcare and what you can do next to stay covered.
Ready to reapply now? See how.
If you’re not sure if you qualify, but still need healthcare, we can connect you to coverage options. You can also learn about other benefits, like food and childcare assistance.
What happens if you no longer qualify?
There are other health plans available. We can help.
Individual and family health plans
We can connect you to affordable individual and family health coverage options.
Just answer a few questions using our benefits eligibility checker for personalized guidance.
Call us at 877-716-1212 to learn more.
Medicare plans
You may be eligible to enroll in Medicare if:
- You’re 65 or older.
- Or, you’re under 65 with a certain medical condition.
Let's find out why you lost coverage
During the COVID-19 Public Health Emergency, all Medicaid and WVCHIP members were able to stay enrolled, regardless of changes in eligibility. Now that the emergency has ended and renewals have resumed, you may have lost coverage for a variety of reasons.
Look at the questions below to see why you may have lost your coverage and what to do next.
You have to renew your Medicaid [or WVCHIP] benefits every year to keep them. Missing your renewal deadline, incomplete paperwork, or forgetting a step in the renewal process puts you at risk of losing coverage.
Did you complete your renewal, but still lost your coverage?
Check your renewal status: Contact your state Medicaid agency to see if your renewal has been processed and to make sure you didn’t miss anything.
Did you have other issues with your renewal?
You can reapply or contact your state agency for more help.
If the state doesn’t have your updated address on file, you may have missed some important notices, such as renewal reminders and other benefit information.
Your maternity plan may have ended. Medicaid maternity plans cover you throughout your pregnancy and 12 months after you give birth. You can still reapply for a Medicaid plan, though.
Some Medicaid and WVCHIP plans only cover you until age 18. Luckily, we offer Medicaid for adults with the same great benefits and providers, plus more to help protect your health — all at no cost.
Your Medicaid or WVCHIP eligibility is based in part on your income. You may no longer qualify if you:
- Started a new job.
- Got a raise.
- Worked more hours.
- Took on additional work or started your own business.
Getting married, moving to a new state, or a new living situation could all impact your eligibility.
Some plans have monthly premium payments or copays for certain services. During the PHE, all payments were paused but have now restarted. You may have lost coverage if you missed making payments. Log in to your online benefits account to review and make payments.
Have more questions?
Call us at 844-782-0095 (TTY 711) Monday through Friday from 8 a.m to 6 p.m. Eastern time.
We can:
- Answer your questions about our Medicaid or WVCHIP plans.
- Tell you how to apply or renew.
